Your Colorado Springs Vet Frequently Asked Questions

At Ponderosa Veterinary Clinic, we believe in empowering each of our patients with thorough, transparent, and helpful information so you feel confident we have your pet’s best interest in mind. Below, you’ll find answers to some of the most common questions we get as a vet clinic in Colorado Springs.

For additional pet owner information, read our blog or contact us; one of our compassionate team members will help answer your questions.

We proudly treat dogs and cats, offering comprehensive veterinary care. If you have an exotic pet, give us a call to see if we can provide you with a referral.

We recommend scheduling an appointment to ensure your pet receives timely care. We do not accept walk-ins; however, we do accept emergencies during business hours, please call ahead for availability.

You can book an appointment by calling our clinic at 719-433-7671.

For a detailed breakdown of pricing, please give us a call.

Yes, we’re happy to provide the necessary paperwork for your claim—just bring your insurance details to your appointment.

We accept cash, credit/debit cards, and CareCredit for flexible financing.

While we are not a 24/7 emergency vet clinic, we do offer urgent care appointments during business hours. If your pet needs immediate attention, call us right away so we can advise you on the next steps.

If your pet has an emergency outside our business hours, we recommend contacting one of our nearby emergency clinics: Southern Rockies Animal Emergency & Specialty 719-627-4758, North Springs Veterinary Referral Center 719-920-4430 or Animal ER Care 719-260-7141. 

Yes! We provide core and optional vaccinations for puppies and kittens. We can help you set up a vaccine schedule tailored to your pet’s needs.

Absolutely! We offer a variety of preventative treatments to keep your pet protected year-round. We also have a convenient online store that you can re-order prescriptions from. Our veterinarians can help you choose the best option for your pet’s lifestyle. Visit our website for more information or give us a call.

Yes, we provide safe and affordable spay and neuter procedures for both dogs and cats. Contact us for pricing and scheduling.

Yes, we offer microchipping as a safe and permanent way to help reunite lost pets with their owners. The quick, painless procedure involves inserting a small chip under your pet’s skin, which can be scanned by veterinarians and shelters to retrieve your contact information.

Absolutely! We offer professional dental cleanings, exams, and extractions to keep your pet’s teeth and gums healthy. Dental care is essential for preventing bad breath, infections, and serious health issues. Schedule a checkup to see if your pet needs a cleaning!

In most cases, pet parents are welcome to stay with their pet during routine exams. For procedures requiring sedation, we will provide updates throughout the process.

For your pet’s first visit, we will email you a new patient form that you can fill out and email back to us along with your pet’s previous veterinary records, vaccination history and list of any medications or supplements your pet is currently taking. We are also able to call and request your pets’ records, if that is more convenient for you. If you prefer, you can fill out the form once you arrive and bring your pets’ records. In either case, please arrive 10 minutes early for your first appointment to make sure we have everything we need. If your pet has any special needs, please let us know before your appointment.

We provide high-quality, comprehensive services with a personal touch to keep your furry family member healthy for years to come.

Ponderosa Veterinary Clinic is located on the southeast corner of Black Forest Road and Woodmen Rd. You can get more detailed directions here, or if you are having difficulties finding our office, you can call us any time too.

We do our best to get you in as soon as possible to see our veterinarians. We understand that you have a busy schedule, and we want to make sure that you and your pet get the care they need.

If there is an emergency, or if our office is extremely busy, the wait time may be longer.

We do accept CareCredit. If you have pet insurance, we can provide a detailed bill that you can submit to your insurance company.

We do not offer payment plans at Ponderosa Veterinary Clinic. Payment is due at the time of service.

After your appointment, we will be happy to print out a copy of your visit or any of the records we have on file for your furry loved one.

If you are unable to make it to our Colorado Springs vet clinic, you’re more than welcome to give us a call or send us an email to request your pet’s medical records. We can also fax them over.

We recommend bringing your pet in at least once a year for a wellness exam! Even if your pet is in good health, we look over heart and lung health, eyes, ears, skin, and any changes in weight, behavior, and physical appearance regarding lumps, swelling, and more.

We check for things you may overlook on the surface to prevent any possible issues from developing. It is also a great time to ask your veterinarian any questions that you might have.

If your dog or cat is older, we recommend bringing them in for a wellness exam more frequently than once a year. Preventative care will vary based on your animal’s age, breed, and lifestyle.

If you cannot make it to your appointment, please call us as soon as possible so we can reschedule. We understand that life can get busy, and we will do our best to accommodate you.

At Ponderosa Veterinary Clinic, we offer the best vet services in Colorado Springs! Our services include wellness exams, dental care, pet vaccinations, microchipping, lab work and diagnostics, pet health certificates, and so much more.

We also have many other resources on our blog and pet resources page. From pet nutrition guides to advice on choosing the best veterinarian, we’ve got you covered. Check it out!

To ensure the best experience for you and your pet, we recommend you bring a list of questions or concerns to discuss with us. We also recommend getting any relevant medical records or test results from previous appointments.

Also, please bring your pet’s ID, whether that’s their collar or tag. Lastly, it’s a good idea to bring a blanket or toy to help keep your pet comfortable during the appointment.

Resources for First-Time Patients at Ponderosa Veterinary Clinic

At Ponderosa Veterinary Clinic, we’re committed to helping pet owners in Colorado Springs with all their vet care needs. So if you’re ready to schedule an appointment with our team, give us a call or fill out our contact form. 

We look forward to meeting you and your furry loved one! Don’t forget to check out what to expect before your first appointment and meet the team to get familiar with our clinic.

More Tips For Pet Owners

We offer helpful tips and advice on pet care, nutrition, behaviors, vaccinations, and more. Learn more about how to ensure your pet is thriving. Plus, get great community tips from those who love exploring Colorado Springs with their pets.

We’re passionate about helping pet owners in Colorado Springs and beyond. Check out our blog for great content on your furry friends!

German Shepard with tongue hanging out running on grass

Hip Dysplasia in Dogs

A lot of the time, owners imagine going to the vet if their dog has a wound of some sort. However; more often than not,

neuter and spay awareness month

Spay and Neuter Awareness Month

Every year animal shelters receive thousands of homeless pets during the month of February. This phenomenon has transpired the creation of Spay Neuter Awareness Month.

Dog paws and caption of why do dogs lick their paws

Why Do Dogs Lick Their Paws?

As pet owners are spending more time working from home, it is much easier to observe the daily habits that their dogs partake in. Throughout

cat blood work blog

Cat Blood Work

Cats are remarkably independent; they often keep to themselves and take care of their own basic needs to the best of their ability all while

Schedule an Appointment Today With Your Affordable Vet in Colorado Springs

We love living and playing in Colorado Springs and helping out our pet friends in the process. Whether you’re looking for regular wellness care, vaccinations, microchipping, or pet health resources, we’re here to help at Ponderosa Veterinary Clinic. 

Schedule an appointment with us today and get the best vet care in Colorado Springs. We look forward to welcoming you and your pet into our family! As always, contact us if you need more information before your appointment. We’re happy to be your compassionate, affordable vet in Colorado Springs.

a picture of a vet clinic

now accepting new clients!

Ponderosa Veterinary Clinic is now accepting new patients. If you’d like to schedule an appointment please give us a call at 719-433-7671 .