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Please note that we are only available for emergencies during our normal business hours.
If you need help outside of our hours please contact one of our emergency pet resources below.
You have experienced every moment with your pet, both big and small, so you know when something isn’t quite right. If you are concerned about your pet’s well-being and think it might be an emergency, do not hesitate to get it checked out. We understand emergencies can happen at any time, so if our doors are open, then we will do everything we can to ensure your pet is seen. At Ponderosa Veterinary Clinic, we offer emergency care in Colorado Springs by assessing the needs of your pet and adjusting other appointments, if necessary, to ensure your pet’s immediate safety is taken care of. If you need an emergency veterinarian in Colorado Springs outside of our hours of operation, or we are unable to handle the immediate needs, then we will provide the appropriate recommendations for pet emergency care and make sure your pet is looked after and has excellent veterinary care.
Our experienced veterinarians and professionals will always approach every situation with detail and insight to ensure your pet is in the best hands and receives compassionate care. We never take any situation lightly, as we know that symptoms can present themselves differently in every pet. After all, when cats and dogs are in pain, their instinct is to mask it so they don’t appear weak to potential predators. Our team of Colorado Springs vets have extensive training in veterinary medicine and experience in veterinary emergencies and will analyze, plan and protect your pet’s health as quickly as possible.
If you sense that something isn’t quite right with your cat or dog, trust your instincts and prepare for a possible emergency situation. See the above common signs that your pet may need emergency care. If you’re uncertain, call us or bring your pet in so that our compassionate, experienced team of emergency Colorado Springs veterinarians can provide the proper diagnosis, critical care services, and quality care.
At Ponderosa, our process for emergency veterinary care is similar to when we visit an emergency room for medical care. Our compassionate support staff, technicians and DVMs will quickly and thoroughly assess the situation, while keeping open communication with you. If there are patients scheduled ahead of your pet, then we will work with the entire team to make sure your pet gets taken care of as soon as possible. We always place the safety of pets before anything else; so if we are not able to successfully offer the emergency pet service needed due to unavailability, or if we are at capacity with other urgent patients, then we will provide the appropriate recommendations for veterinary services so your pet can receive top notch and excellent care.
After assessing your pet’s condition, we will provide a diagnostic plan and communicate our findings with you. Our collaborative team will be available to answer any questions you may have about the diagnosis and treatment care plan.
In the event that we are unable to handle your emergency and provide specialty care, we will recommend you to our emergency vet partner, Powers Pet Emergency for 24 hour care in Colorado Springs. We trust that the staff will provide care for you and your pet with the same level of compassion that we would. If we are not open when your pet is experiencing an emergency, are at capacity with other critical patients, or if your pet’s emergency diagnosis concludes that they need to be admitted overnight, then we will highly recommend you see our partners at Powers Pet Emergency. If your pet is already a part of the Ponderosa family, then we will make sure to communicate your pet’s history to our partner as quickly as possible. Your pet’s happiness and safety is our number one priority, and we only partner with people whose priorities align with ours and who provide great care.
At Ponderosa Veterinary Clinic, we strive to provide compassionate care and veterinary expertise while prioritizing your pet’s safety and comfort. Emergencies are called so for a reason. We respect the necessity of being flexible and understanding during a time when you and your pet may be afraid. If you visit us during our regular business hours, then we will assess the critical needs of your dog or cat and adjust our schedule accordingly to make sure they are taken care of as soon as possible.
If your pet is displaying any common signs that emergency pet care is needed, then don’t hesitate to call us or visit our office in Colorado Springs. While many emergency needs are impossible to prevent, such as an injured pet, some emergencies can be prevented through wellness exams, vaccinations, digital X-rays, and dental exams. Contact our team of caring experts online or call us to schedule a preventative care appointment, and chat with your veterinarian about being prepared for an emergency situation.
You should seek emergency or urgent veterinary care right away if your pet is experiencing any of the following:
If you’re unsure, it’s always safer to call us and describe your pet’s symptoms—we’ll help you decide on the next best step.
Yes. While we are not a 24/7 emergency hospital, we do offer same-day urgent care for many emergencies during our regular business hours. Please call before coming in, so our team can prepare for your arrival and advise you based on the situation.
If your pet needs immediate attention when our clinic is closed, we recommend contacting a local 24/7 emergency veterinary hospital. They have staff on-site around the clock to provide continuous monitoring and intensive care.
If possible, call the emergency clinic before you leave so they can be ready for your pet when you arrive.
Yes, please call ahead whenever it is safe to do so. This allows us to:
If your pet is in life-threatening condition and you cannot call, come in immediately.
When you arrive, our team will:
Critical pets are always seen as a priority, which may affect wait times for less urgent cases.
For true emergencies and urgent conditions, we will do our best to see your pet as quickly as possible, even without a scheduled appointment. Calling ahead is still strongly recommended, but we understand that in an emergency, your priority is getting your pet to care.
During business hours, we can provide many emergency and urgent care services, including:
For cases that require 24/7 monitoring, intensive care, or advanced specialty treatment, we will refer you to a nearby emergency or specialty hospital.
Costs vary depending on the severity of your pet’s condition and the treatments or diagnostics needed. Before proceeding with care (except in life-threatening situations where we must act quickly), we will:
Payment is due at the time of service. We accept cash, credit/debit cards, and CareCredit. If you have pet insurance, we can provide an itemized invoice for you to submit a claim.
Yes. While we don’t bill insurance directly, we will:
We recommend contacting your pet insurance provider to understand what emergency services are covered.
If your pet may have ingested a toxin (like human medication, chocolate, xylitol, rat poison, certain plants, etc.):
Fast action can significantly improve your pet’s outcome.
Yes. If your pet was treated at a 24/7 emergency or specialty hospital, we are happy to provide follow-up care once they are stable. Bring any discharge papers or records you received so we can continue treatment appropriately.
A little preparation goes a long way. We recommend:
If you’d like, our team can also help you better understand what signs to watch for based on your pet’s age, breed, and health history.
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Ponderosa Veterinary Clinic is now accepting new patients. If you’d like to schedule an appointment please give us a call at 719-433-7671 .